Privacy Policy
Last updated 8/2/2026
Your Privacy Matters
Welcome to our website. Trust First Services is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. We only collect information needed to provide our HVAC and Mold services and communicate with our customers.
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We may update this privacy policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised effective date.
Information We Collect
When you request a service or contact us, you may be asked to provide us with information such as :
- Name
- Email Address
- Phone Number
- Home or Service Address
- Information about your HVAC or Mold service request
- Previous service history with Trust First Services
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We only collect the information necessary to schedule appointments, provide services, and communicate with you. We use this information to:
- Schedule service appointments
- Contact you regarding your appointment
- Provide estimates and HVAC or Mold services
- Maintain service history for future visits
- Respond to customer questions and requests
- Improve our customer service
How We Collect Information
Our website allows customers to request service by filling out a contact form. When you submit your information, it is securely sent to our customer management platform, Housecall Pro. Personal information is not stored directly on our website.
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Trust First Services uses Housecall Pro, a secure third-party customer management platform, to store customer information and manage appointments. Information submitted on our website is securely transferred to Housecall Pro, where it is used only business purposes related to your service.
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Trust First Services does not sell, rent, or share your personal information with other companies for marketing purposes. Customer information is only shared with Housecall Pro to schedule appointments, manage customer records, and provide HVAC and Mold services.
Data Security
Our website may use cookies to improve your browsing experience and help the website function properly. Cookies do not store personal information such as your name, address, or phone number. You can disable cookies through your browser settings if you choose.Â
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Trust First Services takes reasonable steps to protect your information from unathorized access, misuse, and disclosure. Customer information is stored through Housecall Pro, which uses industry-standard security measures to protect customer data.
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You may contact Trust First Services at any time to:
- Request updates to your contact information
- Ask questions about your personal information
- Request that outdated or incorrect information be correct
- Request removal of customer information
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact Trust First Services by calling 888-432-4606 or emailing Rob@trustfirstservices.com